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for PDF version 		Education

B.A. in English, Technical Writing emphasis, Utah State University, June 2009

Associate of Arts, English, Snow College, June 1998

Leadership Experience

Public Relations VP, Executive Council, Snow College, 1997-1998

  • Publicized student activities via newspaper, radio, billboards, flyers, and e-mail
  • Responded to student concerns and questions through letters and e-mail
  • Reported student concerns directly to the Dean of Students

Freshman Senator, Student Senate, Snow College, 1996-1997

  • Organized and executed multiple activities for over 2,500 students
  • Promoted student involvement in clubs, sporting events, and service projects
  • Participated in the Utah Intercollegiate Assembly as a member of the delegation
Foreign Language
  Proficient in French, Lived in northern France, 1998-2000
Work Experience
 

Documentation Specialist, Foxx Lawn Care, Lees Summit, MO, Mar. 2004-Apr. 2006

  • Designed documents using Word, Excel, Publisher, and Print Shop such as:
    • Contracts
    • Flyers/Mailings
    • Business Cards
    • Proposals
    • Service Invoices
    • Profit/Loss Reports

Administrative Assistant, SafeHome Security, Elkins Park, PA, Aug. 2003-Feb. 2004

  • Created weekly profitability spreadsheets using Excel
  • Entered daily service tickets into company database for 11 branch offices
  • Maintained alarm equipment levels for the entire region
  • Managed daily communications flow within the Eastern Regional office

Temporary Buyer's Assistant, Aldi Corporate Offices, Batavia, IL, Feb. 2002-Aug. 2002

  • Tested and inspected potential sales products
  • Made buying recommendations via verbal communication and e-mail
  • Created spreadsheets on cost analysis using Excel

Implementation Coordinator, Integra Telecom, Salt Lake City, UT, Jan. 2001-Aug. 2001

  • Served as liaison between Integra and new businesses for on-site installations
  • Trained customers on multi-line phone and internet usage
  • Made recommendations to business owners on possible service improvements
  • Handled customer retention through face-to-face and phone communication
  • Completed Integra's "Communication Technology" training program

Staff Assistant, Congressman "Buck" McKeon, Washington, D.C., Mar. 2000-Dec. 2000

  • Wrote speech for Congressman McKeon, published in Congressional Record
  • Researched legislative issues affecting the 25 th District of California
  • Managed daily communications flow within Congressional office
   
    References
      Available Upon Request